Contact Clarification Text

1. Data Controller, Personal Data Categories and Collection Methods

Pursuant to Law No. 6698 on the Protection of Personal Data (“PDP Law No. 6698”), your personal data, namely your identity, contact details and transaction security data, are collected from you or third parties automatically through the transfer of written data in an electronic environment and are processed by Fine Otel Turizm İşletmecilik A.Ş. (the “Company”), as the data controller, within the scope described below.

2. Purposes of and Legal Grounds for the Processing of Personal Data

Your personal data collected by us are processed for the following purposes and based on the following legal grounds.

Purpose of Data Processing Data Category Legal Ground
Conducting activities in compliance with the legislation Transaction Security Article 5/2-a of Law No. 6698
Expressly provided for by law.

Article 5/2-ç of Law No. 6698
Processing is mandatory for the data controller to fulfill its legal obligations.
Execution of information security processes Transaction Security Article 5/2-f of Law No. 6698
Processing is mandatory for the legitimate interests of the data controller, provided that this does not prejudice the fundamental rights and freedoms of the data subject.
Conducting communication activities Identity, Contact Article 5/1 of Law No. 6698
Explicit consent of the data subject.
Execution of storage and archiving activities Identity, Contact, Transaction Security Article 5/2-f of Law No. 6698
Processing is mandatory for the legitimate interests of the data controller, provided that this does not prejudice the fundamental rights and freedoms of the data subject.
Sending electronic messages containing newsletters, campaign information, advertisements, promotional material and marketing content Contact Article 5/1 of Law No. 6698
Explicit consent of the data subject.

3. Transfer of Personal Data

Your personal data may be transferred to third parties under the following conditions.

Legal Ground for Transfer Purpose of Transfer Recipient Party
Article 8/2-a of Law No. 6698

Processing is mandatory for the legitimate interests of the data controller, provided that this does not prejudice the fundamental rights and freedoms of the data subject.
Execution of information security processes Business Partners
Article 8/2-a of Law No. 6698

Processing is mandatory for the data controller to fulfill its legal obligations.
Conducting activities in compliance with the legislation Authorized Public Institutions

4. Application Procedures and Principles

As the data subject, you may submit your requests regarding your rights under Article 11 of Law No. 6698 to the Company through the methods listed below, by completing the Data Subject Application Form, which you may obtain from our website, and submitting your application in accordance with the minimum requirements set out in the Communiqué on the Procedures and Principles of Application to the Data Controller. The Company will conclude your application free of charge as soon as possible and no later than thirty days, depending on the nature of your request. However, if the transaction requires an additional cost, the Company will charge the fee set out in the tariff determined by the Personal Data Protection Board.

Application Method Application Address
Electronic message to be sent via registered electronic mail (KEP) fineotel@hs02.kep.tr
Message to be sent via the e-mail address registered in our system, or with a secure electronic signature or mobile signature kvkk@rixos.com
Written application to be submitted in person or through a notary public Meltem Mah. Sakıp Sabancı Bulvarı, No:3 Muratpaşa / ANTALYA
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